All prices are in USD.

We try our best to ship items as fast as we can. Please allow 4-7 days production time for your order to ship out, average shipping times are 15-21 days.
Tracking numbers will be updated 3-5 days after your order has been SHIPPED. If you don't have a tracking number after 7 business please email us atadmin@tdshoop.com.

We offer a 100 % money back guarantee, if the product is defective or damaged. We give you 30 days to send it back to us for a full refund. You must ship it back at your own expense, once we have received the product we will refund the full amount of your original purchase. Please Include all a name and order number on the returned parcels.
Please note: If you your package is on the way, you must wait for it to arrive and return it before receiving a refund.

You are able to cancel your order with no penalty! You must cancel your order before it ships. If the item is already sent please use our easy return system to get a full refund.

If you have miss spelled or auto filled in a incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong kindly notify us via email atadmin@tdshoop.com. If the given address is wrong we can change the address to the correct one within 24 hours. No refund will be given after the 24 hours of incorrect submission.

Shipping times vary as we do ship worldwide from different fulfillment centers based on your location. The average shipping time is 15-25 business days.

Absolutely! We are here to help you make your home beautiful! Please send us an email toadmin@tdshoop.com and we will be happy to assist you in any way we can.
We do receive a large number of emails, If you wish to get a prompt response please attach your order number and address the problem clearly, thanks.

Generally, we pack our goods in neutral white boxes and brown cartons. If you have legally registered patent, we can pack the goods in your branded boxes after getting your authorization letters.

100% as deposit, We accept West Union TT,PAYPAL, Paysera, Visa and MasterCard. All major credit cards are accepted through secure payment processor ESCROW.

EXW, FOB, CFR, CIF, DDU.

Generally, small orders will be shipped out in 48 hours, and air shipment takes 5-12 working days to delivery. The specific delivery time depends on the items and the quantity of your order.

Yes, we can produce by your samples or technical drawings. We can build the molds and fixtures

We can supply the sample if we have ready parts in stock, but the customers have to pay the sample cost and the courier cost.

Yes, we have 100% test before delivery

1. We keep good quality and competitive price to ensure our customers benefit ;2. We respect every customer as our friend and we sincerely do business and make friends with them, no matter where they come from.